Returns & Exchanges
At Steed Cycles, we want you to be completely satisfied with your gear. If your purchase isn't the perfect fit, you can return unused items in their original packaging within 30 days for a full refund or exchange.
Check Eligibility
Ensure the item is in brand-new condition, uninstalled, and includes all original tags and packaging.
Submit a Request
Contact our support team or visit our online portal with your order number to initiate your return authorization.
Pack and Ship
Securely package your items and use the provided shipping label or your preferred carrier to send the package back to our shop.
Receive Refund
Once our technicians inspect the return, we will process your refund or ship out your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing